At pkr265, your privacy is a genuine priority — not just a compliance checkbox. This Privacy Policy explains what personal data we collect, why we collect it, how we process and protect it, and what rights you have over your information as a user of our platform.
These highlights cover the most important points of how pkr265 handles your personal data. They do not replace the full policy — please read all sections carefully for a complete picture.
We collect only the information necessary to provide our services — including registration details, transaction records, device data, and usage information — nothing more than what is needed to keep your account safe and functional.
Your data is stored on secure, encrypted servers. We apply industry-standard technical and organisational security measures, and access to personal data is restricted to authorised personnel on a strict need-to-know basis.
We do not sell your personal data to third parties. Data may be shared with trusted service providers, payment processors, and regulators only where necessary and permitted under applicable data protection obligations.
You have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing or withdraw consent where processing is consent-based. Contact us at any time to exercise these rights.
We use essential cookies to keep the platform working correctly and analytical cookies to understand how users interact with it. You can manage cookie preferences through your browser settings at any time.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and audit obligations. Retention periods vary by data category.
pkr265 ("pkr265", "we", "us", "our") operates the online betting and gaming platform accessible at https://pkr265.cam (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you", "your") who access or use our Platform.
This Privacy Policy describes in detail how pkr265 collects, uses, stores, discloses, and otherwise processes personal data in connection with your use of the Platform. It also sets out your rights in relation to the personal data we hold about you and explains how to exercise those rights.
This Policy should be read alongside our Terms & Conditions, which govern your use of the Platform. By registering an account or using any feature of the Platform, you acknowledge that you have read this Privacy Policy and understand how your data will be handled.
For the purposes of this Privacy Policy, the following definitions apply:
pkr265 collects personal data across several categories, depending on how you interact with the Platform. We collect only what is necessary for the specific purpose involved. The main categories of data we collect are set out below.
When you create an account on the Platform, we collect:
To comply with our anti-money laundering and player protection obligations, we may collect:
We collect data relating to your financial transactions on the Platform, including:
Payment method names familiar to Pakistani users — such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, and Bank Alfalah — may appear in transaction records for reference purposes only. This does not imply any endorsement of gambling by these providers.
We maintain records of your activity on the Platform, including:
When you access the Platform, we automatically collect:
If you contact our support team, we collect the content of those communications, including email correspondence, support ticket records, and any attachments you provide.
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Registration & Account Data | Account creation and management | Duration of account + 5 years post-closure |
| KYC / Identity Data | Age and identity verification, AML compliance | 5 years from last transaction |
| Financial & Transaction Data | Payment processing, fraud prevention | 7 years (financial record obligations) |
| Betting & Gaming Activity | Service delivery, dispute resolution | 5 years from account closure |
| Technical & Device Data | Security, fraud detection, analytics | 13 months (rolling) |
| Communications Data | Support, complaint handling | 3 years from last contact |
pkr265 processes your personal data only where a valid legal basis exists. The legal bases we rely on are:
pkr265 uses your personal data for the following specific purposes:
We process registration and account data to create, maintain, and administer your account on the Platform, verify your eligibility, and communicate important account-related information to you.
We process betting and gaming activity data to operate the Platform's core functions, including accepting wagers, determining outcomes, crediting winnings, and managing bonuses. This includes markets across Pakistan cricket, PSL T20, international football, UFC, and other sports available on the Platform.
We process financial and transaction data to facilitate deposits, withdrawals, and any applicable currency conversions. Transaction data is shared with payment processors as necessary to complete financial operations.
We process KYC and transaction data to meet our anti-money laundering, counter-terrorist financing, and player protection obligations under the applicable operator licence conditions. This may include automated screening against sanctions lists and politically exposed persons (PEP) databases.
We process technical, device, and behavioural data to detect and prevent fraudulent activity, multi-accounting, bonus abuse, and unauthorised access to accounts. This includes automated risk-scoring processes that may result in account flags for human review.
We analyse gaming activity data to identify patterns consistent with problem gambling behaviour. Where such patterns are identified, we may initiate responsible gambling interventions in accordance with our obligations under applicable licence conditions and our Responsible Gambling policy.
We process aggregated and anonymised usage data to understand how users interact with the Platform, identify technical issues, and improve overall user experience. Where analytics involve personal data, this processing is conducted on the basis of legitimate interests.
We process communications data to respond to your enquiries, resolve complaints, and provide support in English (with Urdu assistance available on request).
pkr265 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data only in the following circumstances:
We engage third-party service providers who process personal data on our behalf under written data processing agreements. These include payment processors, KYC/identity verification providers, fraud detection services, cloud hosting providers, and customer support platform operators. All processors are required to maintain appropriate security standards and may only process data in accordance with our instructions.
Third-party casino and live dealer game providers integrated into the Platform may receive limited account data (such as a pseudonymous player identifier and game session data) necessary to deliver the game service. These providers operate under contractual obligations consistent with applicable data protection requirements.
We may disclose personal data to competent regulatory authorities, law enforcement agencies, or courts where we are legally required to do so — for example, in response to a lawful court order, regulatory investigation, or anti-money laundering reporting obligation. We will notify you of any such disclosure where we are legally permitted to do so.
In the event of a merger, acquisition, restructuring, or sale of all or part of pkr265's business, personal data held by us may be transferred to the acquiring entity as part of that transaction. We will notify affected users before any such transfer takes effect and will ensure that the receiving entity is bound by privacy obligations no less protective than those in this Policy.
We may share your personal data with other third parties where you have given us your explicit consent to do so. You may withdraw such consent at any time by contacting our support team.
The Platform is operated from servers and through service providers that may be located outside of Pakistan. If you are accessing the Platform from Pakistan, your personal data may be transferred to and processed in jurisdictions that have different data protection standards from those applicable in Pakistan.
Where such transfers occur, pkr265 takes appropriate steps to ensure that your personal data remains adequately protected. These steps may include relying on the data protection framework of the applicable operator licence jurisdiction, implementing contractual safeguards with service providers, or applying other recognised transfer mechanisms.
By using the Platform, you acknowledge that your personal data may be transferred internationally as described in this clause.
pkr265 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, including compliance with legal, regulatory, and audit requirements. Retention periods vary by category of data, as outlined in the table in Section 3 above.
Key retention principles we apply are:
At the end of the applicable retention period, personal data is securely deleted or anonymised such that it can no longer be attributed to an identified individual.
pkr265 uses cookies and similar tracking technologies on the Platform to ensure functionality, improve performance, and analyse user behaviour. The categories of cookies we use are as follows:
These cookies are strictly necessary for the Platform to function correctly. They enable core features such as session management, login authentication, and security controls. Essential cookies cannot be disabled without impairing Platform functionality.
These cookies allow us to understand how users navigate the Platform — for example, which pages are visited most frequently and where users encounter errors. This data is used in aggregate to improve Platform performance and user experience. We use analytics tools that may set first-party or third-party analytical cookies.
These cookies remember your preferences — such as your preferred language, currency display (PKR), and responsible gambling settings — so that you do not need to reconfigure them on each visit.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse, delete, or be notified before a cookie is placed. Please note that disabling certain cookies may affect the functionality of the Platform. Detailed cookie management instructions are available through your browser's help documentation.
Subject to applicable data protection law and the operator licence jurisdiction's requirements, you have the following rights in relation to your personal data held by pkr265:
You have the right to request a copy of the personal data we hold about you, along with information about how it is being processed. We will respond to a verified access request within thirty (30) days.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. You can update basic account information directly through your Account settings, or contact our support team for assistance with data that cannot be self-corrected.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where consent is withdrawn and no other legal basis applies, or where the data has been unlawfully processed. This right is subject to our retention obligations — we may be required to retain certain data for regulatory or legal compliance purposes even following an erasure request.
You may request that we restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of data we hold, or where you have objected to processing pending our verification of legitimate grounds.
Where processing is based on your consent or a contract and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format, and to have it transferred to another data controller where technically feasible.
You have the right to object to processing of your personal data based on legitimate interests, including profiling. You also have an absolute right to object to processing for direct marketing purposes, including any profiling conducted for marketing. We will cease such processing upon receipt of a valid objection.
Where pkr265 makes decisions about you that have a significant legal or similarly significant effect solely through automated processing — including fraud risk scoring — you have the right to request human review of that decision, to express your point of view, and to contest the outcome.
pkr265 takes the security of your personal data seriously and implements a range of technical and organisational measures designed to protect it against unauthorised access, loss, alteration, or disclosure. These measures include:
While we take all reasonable precautions, no method of data transmission or storage is completely secure. You are responsible for keeping your account credentials confidential and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
The Platform is strictly intended for adults aged 18 years or older, or the higher minimum age required by the applicable operator or licence jurisdiction. pkr265 does not knowingly collect or process personal data relating to children or minors.
As part of our registration and KYC process, we collect date of birth and require identity verification precisely to prevent underage access. Where pkr265 discovers or reasonably suspects that personal data has been collected from a person below the minimum eligible age, we will:
Parents and guardians who believe that a minor has registered on the Platform or provided their personal data are encouraged to contact us immediately at [email protected] so that we can take appropriate action without delay.
The Platform may integrate third-party game content or technical services. Where third-party providers are involved in delivering Platform features, they operate under contractual obligations to handle any associated data in a manner consistent with applicable data protection requirements.
pkr265 is not responsible for the privacy practices of any third-party providers whose services are accessed through the Platform. We encourage you to review the privacy policies of any third-party services you use independently of the Platform.
pkr265 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or Platform functionality. Where changes are material — for example, changes to the categories of data collected, the purposes of processing, or your rights — we will provide reasonable advance notice to registered users via email or a prominent notification on the Platform.
The effective date of the current version of this Policy is displayed at the top of this page. Your continued use of the Platform following the effective date of any amendment constitutes your acknowledgement of the revised Policy. If you do not agree with an amended Policy, you should cease using the Platform and may request account closure in accordance with the Terms & Conditions.
Archived versions of previous Privacy Policies are available on request by contacting our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way pkr265 processes your personal data, please contact our support team. We are available 24 hours a day, seven days a week. Urdu language assistance is available on request.
We will acknowledge all privacy-related enquiries within 48 hours and provide a substantive response within thirty (30) days of receiving a verified request. Where a request is complex or we receive a high volume of requests, we may extend this period by a further thirty (30) days, in which case we will notify you of the extension and the reasons for it.
Now that you understand how we protect your personal data, explore everything pkr265 has to offer — from Pakistan cricket and PSL T20 betting markets to live casino and responsible gambling tools, all in a secure, transparent environment.
🔞 Adults 18+ only. Local laws may restrict gambling. Please gamble responsibly. pkr265 does not claim that online gambling is legal in Pakistan.